The primary role of the parts manager is to efficiently and cost-effectively manage an appropriate inventory to timely support service needs and build and maintain our retail parts and accessories business.
Job Duties/Responsibilities:
- Manage parts personnel
- Greet customers and assist in a timely, professional and friendly manner with both in-store and phone-in customers
- Pull parts and accessories for service technicians and post to work orders
- Maintain stock inventory and parts orders
- Ensure all procedures are followed when ordering new parts inventory:
- Work Orders: Charge parts with current pricing
- Customers: Collect payment prior to parts order
- Parts not in stock: Update/ensure accurate pricing with each new order
- Properly code new parts shipments for inventory, parts for open work orders, special orders and record backorders
- Maintains a neat and orderly parts department
- Keeps accessory shelves clean, orderly, and stocked with the necessary items to satisfy customer boating needs
- Run weekly sales reports to monitor the progress against goals set for the parts department
- Meet daily with service and sales managers to review needed parts
- Coordinate with other department managers to ensure that customer needs are being met
Requirements:
- A high school diploma or equivalent (college degree preferred)
- Prior marine industry parts and/or service department experience preferred
- Professional appearance
- Ability to communicate at a high level, both verbally and in writing
- Organizational and computer skills are required for the position
- Be team-oriented, self-motivated, and process driven
- Have a valid state driver’s license